Privacy Policy

Last updated November 4, 2026

TruCost Route Survey is made by Buckingham Heavy Transport for planning and recording route surveys for oversize loads. This page says what the app collects, why, and what you can do about it.

What we collect

• Your account: your email address and name, so you can sign in on the phone and on trucost.app.
• Location: where you are while the app is open, to show you on the route, start a route from where you stand, and stamp each photograph with where it was taken. The app does not track you in the background.
• Photographs: the pictures you take or add of turns, clearances and bridges along a route.
• Your surveys: the routes, turns, notes, measurements and reports you make in the app.
• Use of the app: when you ask for a route, a note that you did — the states, the load height, and the city your connection comes from — so we can see how the app is used and what to improve.

How it is used

To run the app — to find routes, keep your surveys, and make the reports you ask for — and to see how it is used so we can improve it. We do not sell your information, show ads, or track you across other apps or websites.

Who else sees it

• Your company: surveys, photos and reports belong to the company account you sign in under, and the people in it can see them.
• Service providers that run the app for us: Supabase (accounts and storage), Vercel (trucost.app), and Google Maps (maps and addresses). They handle the data only to provide those services.

Keeping it and deleting it

You can delete your account in the app under Setup → Delete my account. Your login is removed and your name and email are taken off it. Surveys, photos and reports made for your company stay with your company. To have anything else removed, email kyle@trucost.app.

Children

The app is for working transport professionals and is not meant for children under 13.

Changes and questions

If this policy changes, the new version will be posted here with a new date. Questions: kyle@trucost.app.