Plain English, because you should be able to read this.
What we collect
- Your account. Email address, or an Apple ID sign-in. If you use Apple's Hide My Email, we only ever see the relay address.
- Your profile. First name, ZIP code, town, an optional photo, and an optional short "about me" that other members can read.
- Your street address, if you choose to add it. It is optional. See below.
- What you post. Listings, photos, wanted posts, orders and messages.
- Payment handles you choose to show, such as a Zelle email or Venmo username.
- A device token if you allow notifications, so we can send them.
Your address, specifically
A street address is optional and is never displayed to anyone. It is stored separately from your profile, and other members' devices cannot read it.
It is used for one thing: working out driving distance between you and another member. That calculation happens on our server, which sends the result to phones as a whole number of miles — never coordinates, never an address. Miles are rounded deliberately, so that several distances cannot be combined to work out where you live.
An actual address is revealed only inside an order that has been accepted, only to the other person in that order, and only where the handoff requires it: a pickup shows the seller's address to the buyer; a delivery or shipment shows the buyer's address to the seller; a meet-up shows neither. It stops being shown once the order is finished.
What we never do
- We do not sell your information, and we do not share it with advertisers.
- We do not track you across other apps or websites.
- We do not handle your payments, so we never see card or bank details.
- We do not show your email address to other members.
Who else is involved
We use a small number of services to make the app work, and only for that purpose:
- Supabase — stores the database, photos and sign-in.
- Apple Maps — receives two locations to calculate driving distance, and Apple Push Notification service delivers notifications.
- Apple — handles sign-in if you use Sign in with Apple.
What other members can see
Your first name, your photo, your town, your "about me", and anything you list or post. People with an accepted order from you also see the payment handles you chose to add. That is all.
Children
Sari-Sari Store is for adults. It is not directed to children under 13, and we do not knowingly collect information from them.
Deleting your account
You can delete your account from inside the app, under Profile. Deleting removes your profile, your address, your listings, your wanted posts and your messages. Completed orders keep a minimal record so the other person retains proof of what happened between you, with your name removed.
Getting in touch
Questions, or want a copy of what we hold about you? Email support@trucost.app and we will answer.