Load Planner Privacy Policy

Load Planner by TruCost is an iPhone and iPad app operated by Robert K. McAfee, an independent software developer, as TruCost. It works out the fewest legal truckloads from a list of pieces. This policy says what it does with your information.

No account, nothing sent

Load Planner has no login and no account. It does not send your information to TruCost or anyone else, and it plans with no internet connection.

Kept on your phone only

• Load plans you save. The plan’s name, its pieces (names, sizes and weights), the equipment it was planned on and the loads.
• Your equipment. The trucks and trailers you add in My equipment, and which are switched on.
• Your name, company and email for reports. What you enter in Setup to print as “Prepared by” on the PDF and Excel load plans.
• Packing lists you open. A spreadsheet you open or paste is read on the phone.

These stay on your device. We never receive them. You can delete a saved plan in the app (hold it down in Saved plans), and deleting the app deletes all of it.

When something leaves the phone

• Only when you send it. Sharing a PDF or spreadsheet uses the iPhone’s own share sheet, and goes only where you send it.
• Apple delivers the app and may give us anonymous crash and usage numbers if you have allowed that in your phone’s settings.

What we do not do

• We do not sell your information.
• We do not show ads, track you across other apps or websites, or use advertising trackers.
• The app does not use your location, camera, contacts or microphone.

Children

Load Planner is a business tool for adults. We do not knowingly collect information from children under 13.

Changes

If this policy changes, we will update the date at the top of this page.

Contact

Robert K. McAfee, operating as TruCost
support@trucost.app
(270) 645-2678